Mental Health America of Los Angeles (MHA) is dedicated to promoting mental health recovery and wellness.  

Our purpose is to help everyone reach healthy lives – whether the need is recovery from mental illness or is occasional and caused by everyday life.  Our message is simple – good mental health is fundamental to the health and well-being of everyone in Los Angeles County.

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Assistant Program Manager, JR 023

Department: Village North
Location: Long Beach, CA

Department:                               Adult Integrated Services

Reports To:                                Program  Manager                                                  

FLSA Status:                               Exempt

Category:                                    Direct Service

Supervision Responsibilities:  Under the general supervision of the program manager, provides direct supervision and takes leadership responsibilities for inter- disciplinary team members during program or service activities and provides secondary on-call services based on the psychosocial rehabilitation model of treatment and services.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.  Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider.  The Agency will consider individuals with a criminal history.

  • In collaboration with and under the direction of the Program Manager, responsible for oversight of day-to-day program operations; day-to-day support and guidance to team overseeing the delivery of services
  • Delegate daily tasks and provide direct supervision to  team staff ensuring high quality Recovery-oriented services are being provided to members participating in the program
  • Report to and problem solve with Program Manager any trends and/or program needs to encourage overall quality of services and staff development
  • Responsible for overseeing exits of members from services, ensuring exits are completed in a manner consistent with members’ goals and Agency Recovery values, as well as in compliance with requirements of funders and audits
  • Assist Program Manager as assigned with tracking program outcomes and maintaining program budget
  • In collaboration with and under the direction of the Program Manager, recruit, hire, supervise, train, direct, evaluate, reward, discipline and terminate assigned staff in accordance with organizational policy and applicable laws and regulations
  • Review and audit recovery plans and progress notes
  • Provide timely information, feedback, and solution-focused resolutions to Program Manager with regard to emergent staff, team or participant issues
  • In collaboration with Program Manager, monitor program budget and use knowledge of budget to guide service decisions made by team
  • Monitor completion of recovery plans with each member that identifies his/her personal needs and goals.
  • Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc.
  • Oversee program documentation standards of staff. Provide coaching to correct errors and recommend/provide technical assistance when needed
  • Represent MHALA and participate as a manager in meetings with the Veterans Administration, community partners and team. Disseminate relevant information to the team in a timely manner
  • In collaboration with and as assigned by Program Manager, prepare and submit data quality/outcomes reports
  • Work with landlords and property management companies and generate housing opportunities through advocacy, information and education. Stay current with technical and administrative changes in various housing programs and their requirements
  • Network with other mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services
  • Provide leadership and guidance when Program Manager is not available

POSITION REQUIREMENTS:                                                                                                                    

  • Minimum 2 year experience providing psychosocial rehabilitative services to a disabled population required
  • Bachelor degree in a human service or related field or certification in a mental health specialty i.e. LCSW, ASW, RN, LVN, LPT, drug alcohol rehab counselor preferred.
  • Experience in a supervisory/leadership role preferred
  • Willingness to become LPS designated to write 5150 holds for members when needed
  • Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range skills, abilities and professional competencies
  • Flexible work schedule to include some nights, weekends and holidays.
  • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment
  • TB clearance and re-testing every year are conditions of continued employment
  • Must have good basic English writing skills, good basic computer skills and be highly organized
  • Knowledge of community resources.
  • Proficient in computer applications such as Microsoft Word, Excel and Outlook
  • Ability to track and interpret complex data sets for the program services and budget
  • Must be detail oriented, and able to prioritize and juggle multiple projects without losing productivity

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