Mental Health America of Los Angeles (MHA) is dedicated to promoting mental health recovery and wellness.  

Our purpose is to help everyone reach healthy lives – whether the need is recovery from mental illness or is occasional and caused by everyday life.  Our message is simple – good mental health is fundamental to the health and well-being of everyone in Los Angeles County.

Share with friends or Subscribe!

Housing Coordinator JR# 29

Department: AV - Support Services
Location: Lancaster, CA


Department:    Support Services

Reports To:      Program Manager

FLSA Status:    Non-Exempt

Summary:        Responsible for coordination of all housing activities and related concerns for assigned program participants. 

Mission Category: Direct Service

Supervision Responsibilities: none

Essential Duties and Responsibilities include the following. This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association’s operations.

  • Interfaces with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for homeless or disabled persons. Actively assists and coaches members in all steps of completing the application process. Provides active follow-up during the application process, and acts as a housing counselor and advocate for members when necessary.
  • Provides and/or arranges for necessary services for members moving into new housing. If necessary or a requirement of the housing funding source, provides or arranges for regular home visits, in-home case management support and community-based referrals to assist members in staying successfully housed. When necessary, acts as a liaison with the landlord, other service providers or other tenants to clarify expectations and resolve issues and problems.
  • Gives individual and community-based presentations regarding MHA’s housing programs. Works actively with landlords and property management companies to destigmatize mental illness and generate future housing opportunities through advocacy, information and education.
  • Represents MHA at community housing provider meetings, LAHSA and HUD meetings and other similar events. Works actively to stay current with technical and administrative changes in various housing programs and their requirements. Completes required tracking and produces statistical and administrative reports for housing funding sources as required.
  • Maintains and monitor SPC contractual match, quarterly progress reports for voucher recipients, and annual progress reports.
  • Daily communication with Housing Authority Liaison, transport SPC recipients to Housing Authority for RTA pick up, and provide counsel to SPC recipients who are in violation of SPC agreement.
  • Maintains and monitor records of SPC recipients in Homeless Management Information System in addition to EHR documentation and ensure that all required documents are presented during yearly monitoring. Inform SPC recipients of housing inspections and be present at said inspections.
  • Networks with peers in other community service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing services. Reads, performs research, attends classes, workshops or seminars and participates in other professional development activities in order to maintain and enhance personal and professional skills.
  • Attends and participates in staff meetings and other aspects of the day-to-day operations and community life of the Agency. Works cooperatively with other staff to assure the smooth and seamless delivery of comprehensive housing services to the Agency and the members it serves.
  • Independently or in collaboration with RPA completes and maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements.

Other position requirements:

  • All billing and supporting documentation shall be entered into MHALA’s EHR (electronic health record system) within 24 hours from the date of service delivery.
  • All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHIMS, HMIS, etc.) are submitted on or before due date.
  • Must function well in a team-oriented approach to member services.
  • Must be or quickly become familiar with federal, state and local housing subsidy programs and the sources available for them.
  • Must be or quickly become familiar with the practices and procedures for preparation of applications for subsidized housing and disabled/low income housing loans.
  • Ability to work collaboratively and effectively with public and private housing providers, mental health consumers and their family members or client advocates, vendors and other staff.
  • Excellent verbal communication skills, prose writing skills and computer skills.
  • Highly organized and detail oriented, and able to prioritize and juggle multiple projects without losing productivity.
  • Demonstrate knowledge of community resources.
  • Must function well in a team-oriented approach to member services.
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
  • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
  • TB clearance and re-testing every year are conditions of employment

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System