Mental Health America of Los Angeles (MHA) is dedicated to promoting mental health recovery and wellness.  

Our purpose is to help everyone reach healthy lives – whether the need is recovery from mental illness or is occasional and caused by everyday life.  Our message is simple – good mental health is fundamental to the health and well-being of everyone in Los Angeles County.

Share with friends or Subscribe!

Personal Service Coordinator - JR 983

Department: AV - Full Service Partnership
Location: Lancaster, CA


Department:       Adult Integrated Services

Reports To:         Program Manager

FLSA Status:       Non-Exempt

Supervision Responsibilities:   None

Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHA is an equal employer opportunity and service provider and will consider individuals with a criminal history.

  • Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals
  • Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc.
  • Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless
  • Transports members to appointments and on errands when appropriate
  • Oversees and monitors members’ individual and group activities both inside the program and out in the community
  • Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills
  • Devises and implements strategies for outreach to members who tend to isolate themselves
  • Knowledgeable and practices in motivational interviewing and harm reduction
  • Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals
  • Participates in staff and community meetings and in the day-to-day operations of the program as needed
  • Required to bill 100 hours per month into the Welligent SystemMaintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements

Other position requirements:

  • High school diploma or GED plus a minimum of 3 years’ experience providing psychosocial rehab related services to a disabled population, preferred
  • Demonstrate knowledge of community resources.
  • Must function well in a team-oriented approach to member services.
  • Must have a valid CPR certificate.
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
  • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
  • TB clearance and annual re-testing are conditions of employment

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System