Mental Health America of Los Angeles (MHA) is dedicated to promoting mental health recovery and wellness.  

Our purpose is to help everyone reach healthy lives – whether the need is recovery from mental illness or is occasional and caused by everyday life.  Our message is simple – good mental health is fundamental to the health and well-being of everyone in Los Angeles County.

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Job Developer JR 804

Department: Military Resource Center
Location: Lancaster, CA


Department:             Military Resource Center

Reports To:              Team Leader

FLSA Status:             Non-exempt

Mission Category:     Direct Service

Supervision Responsibilities:            None

Summary: Under the direct supervision of the team leader assist adults with psychiatric disabilities to improve and enhance their level of employment functioning in the community by helping them to obtain and retain jobs suitable to their qualifications and desires. Assist team leader in program design and implementation based on the psychosocial rehabilitation model of treatment and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This is only a brief, general outline of the position, and is not intended as a complete job description. Other tasks and duties may be assigned. MHA will provide reasonable work accommodation to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position nor cause undue hardship on the Agency’s operations. MHA is an equal employer opportunity and service provider; the Agency will consider individuals with a criminal history

  • Coordinate with appropriate funding sources (City governments, County Department of Mental Health, State Department of Rehabilitation, etc.) to determine client eligibility and disposition
  • Assist with on-going individual assessments of members’ job readiness and employment-related deficits. Participate in the development of individual placement plans, which detail employment rehabilitation goals and an action plan for achieving those goals
  • Coordinate with member’s personal service coordinator to provide needed supports to attain employment goals. Report regularly to service coordination teams on members’ progress in attaining employment related goals
  • Lead members in employment readiness and employment support groups. Provide initial hands-on support to members starting a job. Conduct periodic evaluations and provide feedback regarding the member's employment performance
  • Develop employment positions with employers in the community that are suitable to the needs and desires of members. Positions include individual and group placements as well as and other various employment related options. Maintain on-going rapport with community employers for whom members work
  • Assist employers to identify, modify, and/or eliminate architectural, procedural, instructional, communication, and/or attitudinal barriers to the employment and advancement of persons with disabilities. Enhance disability awareness in the community by educating employers about topics such as job accommodations, assistive devices, services provided by the agency, incentives to employers, and current disability-related legislation affecting the employer.
  • Provide assistance to each Department of Rehabilitation (DOR) client in choosing employment (introduction to employment “fields”, various job cultures, job matching, application completion, etc.)
  • Provide experiences that expose DOR clients directly to various employment options (community site visits, speakers and mentor options, etc.)
  • Provide concrete individualized support overcoming obstacles that impact a DOR client’s performance with regards to getting or keeping a job
  • Assist DOR client to make a direct contact with an employer
  • Assist each DOR client to understand and utilize the employment search software along with other available sources of information and tools
  • Maintain all records and documentation required for program compliance and accountability in accordance with MHA standards and funding source requirements


Other position requirements:

  • Proven history of prospecting and generating leads thorough cold calling (in person and telephone)
  • Experience selling a service versus a tangible product a plus
  • Demonstrate solid sales work history ideally with new client development and prospecting
  • Demonstrate ability to function well in a team-oriented approach to member services
  • Demonstrate a strong work ethic; must be self-directed, detailed, organized and excellent multi-tasking skills
  • Demonstrate the ability to build relationships and sell using a consultative problem solving approach
  • Must meet all contract requirements for job placements and other outcomes
  • Highly disciplined, independent and entrepreneurial  
  • Ability to organize and prioritize daily activities to make the most efficient use of time and resources
  • Ability to independently manage difficult sales situations including anticipating obstacles and objections
  • Ability to take initiative and be proactive in approach to getting the job done with little or no direction
  • Possess good basic English writing skills and basic computer skills
  • Maintain effective documentation and tracking sales activity, in company software system
  • Knowledge of community resources; actively participate in local networking organizations
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Flexible work schedule to include some evenings, weekends and holidays
  •  Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment 
  • TB clearance and yearly re-testing is a condition of employment

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